Managerial Position of Manager Bank of America Essay

Managerial Position of Manager Bank of America - Essay Example A trustworthy manager can direct to more productive outcomes and is able to increase the achievements of any organization. Good management can improve the reputation of the bank and job satisfaction of employees. Thus, it can provide good customer satisfaction and increase the customer base. Managerial Functions Bank manager is in charge for the overall improvement and performance of the bank and the employees. The function of bank manager is to ensure superior service quality, business improvement and accomplishment of target (Peke, n.d.). The most important function of a bank manager in Bank of America is to develop the business of the bank. Bank manager always strives to increase the income through increasing the customer base. Bank manager is liable for setting the goals and planning a way to fulfill them. It is the function of bank manager to regularly examine the progression of other competitor banks and assess their business activities. A bank manager must ensure to maintain t he professional standard and the policy of the bank (Stanley St Labs, n.d.). Kinds of Managers Control Freak: This type of managers prefer to control all operations of the bank on his own. They do not prefer employees to make any kind of managerial decision whether it is a small decision or big. This kind of manager never tells the details about any assignment to complete it. Autocratic: Manager of this kind does not care about the workers. This type of manager is quite tuff and they are pretty clear about their need. Team Builder: This kind of managers is proficient at their work. They are quite open near subordinates and they seek for creativity from the workers. These kinds of managers do any task in particular way and by involving the employees. Managerial Roles In banking there are several roles for managers which are: Operation manager: These types of managers are open to the customers and have good communication skill. They deal with the customer directly about any kind of pr oblem. Retail manager: These types of managers handles the retail operations such as bank cashier, ATM operations, manage the deposit and withdrawal, money order, utility bill and others. Investment manager: The role of investment manager is to manage the account of customer, freight brokerage, analyze the investment, and manage the investment fund and operational investments. Financial manager: The role of financial manager is to manage the bill, account, and other financial services. Loan manager: Loan manager assess the loan requests, verify the customers’ capability to repay the loan amount and provide approval of loan. These types of managers are specialized in business, consumer and credit lending (Profitableinvestment, 2011). Managerial Skills Technical: A manager must be able to use specific methods or techniques to perform the managerial task. The technical skill is not associated with usage of equipment, machinery or technology. It is related with the usage of vario us managerial techniques in decision making such as break even analysis, planning any training program, conduct an interview and others. Interpersonal: A manager must possess skill to lead the employees. The interpersonal skills of manager consist of motivating the employees, resolving any disagreement and communicating with customers and other people. Conceptual: Conceptual skills are extremely important for middle level or top level managers. A manager should be capable of ‘grasping the whole picture’ of any bank. Communication: This is the basic skill of all bank managers. A manag